Ferrule Labs Return & Refund Policy

Returns & Exchanges

At Ferrule Labs, we want you to be happy with your purchase. Because our ferrules are precision-fit products, all sales are final except in the following circumstances:

Incorrect Item or Manufacturing Defect

Ferrule Labs will accept a return and cover the return shipping costs if:

● You received an incorrect item due to an error on our part; or

● The product has an obvious manufacturing defect.

To qualify, you must contact Ferrule Labs within 30 days of delivery.

Returned items must be unused, uninstalled, and in their original condition. Items that have been installed, modified, damaged during installation, or otherwise altered are not eligible for return or replacement.

Once the returned item is received and inspected, Ferrule Labs will determine whether the item qualifies for a replacement or refund.

Installation & Damage

Please carefully review the installation instructions included with your order before installing your ferrules.

Ferrule Labs does not recommend forcing a ferrule onto the shaft. Excessive force can cause the ferrule to crack, split, or become damaged during installation.

If the ferrule fits too tightly on your shaft, the inner diameter should be enlarged before installation. This can be done using a reamer, cylindrical file, or sandpaper until the ferrule slides smoothly into its intended position above the golf club head hosel.

Taking a few extra moments to achieve the proper fit will help ensure a clean installation and prevent damage to the ferrule.

Ferrule Labs is not responsible for damage caused by improper installation, excessive force, modification, or failure to follow the provided installation instructions.

All Other Sales Are Final

Except for incorrect items or qualifying manufacturing defects reported within 30 days of delivery, all Ferrule Labs sales are final and are not eligible for return, exchange, or refund.

If you believe you received an incorrect item or a product with a manufacturing defect, please contact us within 30 days and include your order number and photos of the item and/or defect so we can assist you.